This issue occurs when Remote Desktop client computers running Windows 10 connect to remote desktops that run different versions of Windows 10 while NLA is disabled. Performance issues when mixing versions of Windows 10 if NLA is disabled When such a user connects to a remote computer that is running Windows 10, version 1803, they can't share their desktop. This issue occurs when the user has a read-only user profile (and associated registry hive), such as in a kiosk scenario. The issue doesn't occur in Windows 10, version 1703. This is a known issue in Windows 10, version 1709. When these users play video using the VMR9 (Video Mixing Renderer 9) codec, the player shows only a black window. This issue occurs when users connect to remote computers that are running Windows 10, version 1709. Video playback issues on Windows 10 version 1709 To resolve this issue, apply the following updates to the virtual machines, as appropriate: To work around this issue, disconnect from the virtual machine, wait for at least 20 minutes, and then connect again. After the user connects to the virtual machine, the remote desktop session does not load all the user's settings correctly.
This issue affects virtual machines that have been recently provisioned. Intermittent problems with new Microsoft Azure virtual machines This article addresses several common issues that users can experience when they use remote desktop functionality.
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